7i777 Privacy Policy
This Privacy Policy explains what personal data 7i777 collects, how it is used, who it may be shared with, and how you can exercise your rights as a data subject.
Introduction
7i777 is committed to protecting the privacy and security of all personal data entrusted to us. This Privacy Policy sets out our obligations and your rights in relation to the personal data we process. We process personal data only for lawful purposes and only to the extent necessary for those purposes.
7i777 is an online gaming platform operated for the Bangladesh market. When you register an account, make deposits, place bets, or interact with any feature on the 7i777 platform, you provide us with personal data that we are responsible for processing carefully and lawfully. This Privacy Policy is incorporated into and forms part of the 7i777 Terms and Conditions. By using 7i777, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all personal data collected through the 7i777 website, mobile browser platform, customer support channels, and any other touchpoint through which you interact with 7i777. It does not apply to third-party websites or services that may be linked from the 7i777 platform. Those services are governed by their own privacy policies, for which 7i777 accepts no responsibility.
Personal Data We Collect
We collect personal data in the following categories. We collect only the data that is necessary for the purposes described in this Privacy Policy.
Identity Data
Full name, date of birth, government ID number, nationality. Collected at registration and during KYC verification.
Contact Data
Email address, phone number, residential address. Used for account communication, support, and verification.
Financial Data
Payment method details (bKash, Nagad, Rocket, bank account references), transaction history, deposit and withdrawal records.
Device & Technical Data
IP address, device type, browser type and version, operating system, screen resolution, and session timestamps.
Gaming Activity Data
Game history, bet amounts, win/loss records, bonus usage, session durations, and responsible gaming tool activations.
Cookies & Tracking
Session cookies, functional cookies, and analytics data used to improve platform performance and personalise your experience.
How We Use Your Personal Data
7i777 uses personal data for the following purposes. We process data only to the extent necessary for each purpose and retain it only as long as required.
- Account registration and management: to create, maintain, and secure your 7i777 player account.
- Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported Bangladesh payment methods.
- KYC and identity verification: to verify your age (21+), identity, and payment method ownership in compliance with our anti-money laundering obligations.
- Customer support: to respond to enquiries, resolve disputes, and assist with account issues submitted through our support channels.
- Platform improvement and personalisation: to analyse usage patterns, improve platform performance, and tailor the gaming experience to individual player preferences.
- Responsible gaming: to monitor gaming activity for indicators of problem gambling and to deliver responsible gaming interventions, including session reminders, deposit limit alerts, and self-exclusion enforcement.
Legal Basis for Processing
7i777 processes personal data on the following legal bases: (a) Contractual necessity — processing required to perform our contract with you, including account management, payment processing, and game delivery; (b) Legal obligation — processing required to comply with applicable law, including KYC, anti-money laundering, and responsible gaming obligations; (c) Legitimate interests — processing conducted in pursuit of 7i777's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights; (d) Consent — where we rely on your explicit consent to process data for a specific purpose, such as sending promotional communications. You may withdraw consent at any time by contacting support.
Where 7i777 relies on legitimate interests as the legal basis for processing, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. A summary of these assessments is available upon request by contacting our support team.
Sharing Your Personal Data
7i777 does not sell, rent, or trade personal data to any third party for marketing purposes. We share personal data only in the following limited circumstances:
- Payment processors: We share financial data with bKash, Nagad, Rocket, Upay, and other payment providers strictly to process deposits and withdrawals. These providers process data under their own privacy policies and applicable financial regulation.
- Game providers: We share necessary session and account data with third-party game studios (such as Pragmatic Play, Evolution Gaming, Spribe) solely to deliver the games you play. These studios are contractually bound to process data only for game delivery purposes.
- Legal and regulatory authorities: We will disclose personal data to law enforcement, financial intelligence units, and other regulatory bodies where we are required to do so by applicable law, court order, or to prevent, detect, or prosecute criminal activity including fraud and money laundering.
- Service providers acting as data processors: Certain technical services (such as cloud hosting, analytics, and anti-fraud systems) are provided by contracted third parties. These processors act only on our documented instructions and are prohibited from using your data for any other purpose.
7i777 does not transfer personal data outside of the jurisdictions in which it operates except where required by law or where a processor is located in a jurisdiction with an adequate level of data protection. In such cases, appropriate safeguards are implemented in accordance with applicable data protection standards.
Your Data Protection Rights
As a data subject, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team in writing.
Right of Access
You have the right to request a copy of all personal data we hold about you. We will provide this within a reasonable timeframe, typically within 30 days of a valid request.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. We will process rectification requests promptly and notify you when corrections have been made.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis for processing exists. This right does not apply where we are required to retain data by law (e.g. financial records, KYC documentation).
Right to Object
You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Right to Data Portability
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Cookies and Tracking Technologies
7i777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the platform is used. Cookies are small text files stored on your device by your browser. We use three categories of cookies: (a) Strictly necessary cookies — required for the platform to function. These cannot be disabled. (b) Functional cookies — remember your preferences such as language settings and responsible gaming tool configurations. (c) Analytics cookies — collect aggregated data about how users interact with the platform, helping us improve performance and user experience. These cookies do not identify you personally.
You may control non-essential cookies through your browser settings. Disabling functional or analytics cookies may affect your experience on the platform. Strictly necessary cookies cannot be disabled without preventing core platform functionality. By continuing to use 7i777 after being presented with our cookie notice, you consent to the use of cookies as described in this Privacy Policy.
Data Security
7i777 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 7i777 platform, encrypted storage of sensitive personal and financial data, access controls that limit data access to authorised personnel only, regular security reviews and vulnerability assessments, and two-factor authentication (2FA) support for player accounts.
Despite these measures, no method of electronic transmission or storage is completely secure. 7i777 cannot guarantee the absolute security of personal data and is not liable for any breach of security that is beyond our reasonable control. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected individuals, 7i777 will take all required steps to notify affected players and relevant authorities in accordance with applicable law.
Data Retention
7i777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, accounting, and reporting requirements. Account data and gaming records are retained for a minimum of five years from the date of account closure to comply with applicable anti-money laundering and financial record-keeping obligations. KYC verification documents are retained for a minimum of five years following the end of the business relationship. Where data is no longer required, it is securely deleted or anonymised. Anonymised, aggregated data (which cannot be used to identify any individual) may be retained indefinitely for statistical and platform improvement purposes.
Third-Party Services
The 7i777 platform integrates third-party game content from studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming. When you launch a game provided by a third-party studio, your session data is transmitted to that studio's servers to deliver the game. The game studios process this session data under their own privacy policies. 7i777 contractually requires all game studio partners to implement appropriate data protection measures and to use session data only for game delivery. 7i777 does not control the privacy practices of game studios and recommends that players review the privacy policies of individual studios if they have concerns about how session data is used.
7i777 may also use third-party analytics and fraud prevention services. These services collect limited technical data (such as IP address, device identifiers, and behavioural patterns) to help us identify fraudulent activity and improve platform security. All such service providers are contractually bound to process data only on our instructions, to implement appropriate security measures, and to delete data when it is no longer required for the contracted purpose.
Changes to This Privacy Policy
7i777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make a material change to this Privacy Policy, we will use reasonable efforts to notify registered players via the email address associated with their account or via a prominent notice on the 7i777 platform prior to the change taking effect. The updated Privacy Policy will be published on this page with a revised effective date. Your continued use of the 7i777 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised Privacy Policy, you must stop using 7i777 and may request account closure by contacting our support team.
Contact Us About Your Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 7i777 processes your personal data, please contact our support team in writing. We aim to respond to all data protection enquiries within 30 days. For subject access requests or erasure requests, please include your registered account email address and a clear description of your request to help us process it efficiently.
You may reach our support team by email at [email protected]. Please write "Privacy Request" or "Data Subject Request" in the subject line so your enquiry is routed to the correct team without delay. 7i777 will never charge a fee for handling data subject rights requests unless a request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee or decline to act on the request, providing written reasons for our decision.
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